Great minds
think differently.
WHO WE ARE
Tired of buzzwords and empty promises? We say it like it is and help you deliver the desired results. You'll work with an experienced team of leaders, innovators and entrepreneurs that's curious, adaptable, and genuinely invested in your vision. We prioritise clear communication and a human-centered, fun approach to work, ensuring you feel heard and supported at every step of your journey.
Who you’ll be working with —
🇦🇺 AUSTRALIA • Partner | Futures Thinking | Ways of Working | Wellbeing
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Bia specialises in guiding organisations through transformative change. Her approach emphasises collaborative partnerships, ensuring strategic alignment and effective implementation.
Working with Bia, you’ll benefit from her expertise in developing actionable solutions, fostering stakeholder engagement, and building organisational resilience.With a focus on practical application, Bia will empower your teams to navigate complex transitions and achieve sustainable results.
Learn more about Bia →
🇦🇺 AUSTRALIA • Partner | Organisational Transformation | Alternative Futurist | Adventurer
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Gus brings a unique blend of strategic foresight and practical execution to your organisation. You can expect him to challenge conventional thinking and guide you through complex transformations with a focus on adaptability and innovation.
Gus's approach is grounded in real-world experience as Executive Director at Lonely Planet, where his experience with navigating rapid change, particularly within digital environments, translates to actionable strategies that empower you to stay ahead in today's dynamic market.
Learn more about Gus →
🇳🇿 NEW ZEALAND • Partner | Innovation | Digital Product | Experience Design | Creative thinking
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Fredrik harnesses his deep understanding of technology, product and customer-centric thinking to truly add value to your business.
Working with Fredrik means you can expect a partner who listens, collaborates, and translates complex challenges into clear, actionable and validated solutions.
He's passionate about helping you find what matters to your customers and helping you innovate to unlock new value and stay ahead of the competition.
Learn more about Fredrik →
🇦🇺 AUSTRALIA • Technology Director of Atessa | Technology Strategy | Strong Teams
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Gus specialises in working with you to significantly improve your organisation’s technological capability, especially when it comes to solving strategic technical challenges you might be stuck on.
With skills ranging from strategy to execution, Gus loves working on the “unsexy problems.”His canny ability to detect talent and help people develop to their full potential will help you to build strongly motivated teams which continue to deliver robust and innovative technical solutions.
Learn more about Gus →
🇳🇿 NEW ZEALAND • Innovation | Design Leadership | Digital Product | Experience Design
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Pablo is an Experienced Design Director, innovator entrepreneur and a digital leader with a focus on innovation, product design and leading teams delivering and building out sustainable customer & user experiences.
Learn more about Pablo →
🇦🇺 AUSTRALIA • Partner | Organisational Transformation | Innovation | Impact
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Hannah was previously Director of The School of Life Australia a Global Organisation dedicated to building Emotional Intelligence and prior to that Director at Inspire Group where she led the Sales, Marketing, and design functions and helped launch the company into Australia. From leading teams through significant growth to working with over 50 companies to implement a world-first Emotional Skills learning suite Hannah has all things purpose and sustainability covered. Hannah is also co-founder of NOW an action-focused Edu-tec platform helping entrepreneurs take their idea from zero to hero. She brings a lens of empathy and design thinking to all her work.
Learn more about Hannah →
🇨🇴 COLOMBIA • Strategic Design | CX | Ways of Working
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Juliana is an Industrial Designer from Colombia whose career started in product design and development before shifting to strategy and transformation. With a creative mind and a passion for understanding the human condition, she enjoys uniting the design universe with organisational development. This passion sees her working with companies around the globe, using design tools to open people’s minds and release their creative potential.
🇦🇺 AUSTRALIA • Design Thinking | CX | Service Design
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Juanita is a Consultant at Neu21.
Born and raised in Bogotá, Colombia, Juanita started her studies in Industrial Design, influenced by the idea of designing ergonomic products. However, her desire to create meaningful and holistic experiences that meet user needs, meant that service design quickly became her true passion.
Learn more about Juanita →
🇨🇴 COLOMBIA • Strategic Innovation | Business Growth | Human-Centred Design
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Daniel has over eight years of experience in the conceptualisation, development, and execution of products and services, stemming from innovation to create value. He is passionate about constantly questioning how to encourage creativity in individuals so that with ideas, hard work, and dedication, they can lead to innovative initiatives.
Learn more about Daniel →
🇳🇿 NEW ZEALAND • Digital Product Design | UX/UI Design | Brand & Graphic Design
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Charlie is a Digital Product Designer at Neu21.
Aotearoa born & bred, Charlie has always loved to create. From arts & crafts in his father's workshop to brand and digital product design for businesses, he has learnt a thing or two.
🇦🇺 AUSTRALIA • CX | Ways of Working | Service and Product Delivery
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Meet Arnie, the All-Star Team Player at Neu21!
Why is Arnie the player everyone wants on their team? It’s simple - he’s like a Swiss Army knife, packed with skills for every situation. He’s analytical and entrepreneurial, creative and pragmatic, strategic, and can get things done like a pro.
Learn more about Arnold →
🇦🇺 AUSTRALIA • Technology | Artificial Intelligence
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Ben makes the latest advances in AI accessible, human and transformative for our clients. He is one of those guys that is super fun to be around, so when he integrates advanced technologies into business environments of all different shapes and sizes, it really makes you sit up and go “why didn’t we do that earlier?” Makes sense since his experience stems from over two decades spanning software engineering, capability development, and strategic change.
Learn more about Ben →
🇦🇺 AUSTRALIA • People Experience | Wellbeing | Change Leadership
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Kara is a professional people person, flourishing in the intersection between human, process and supporting technology. She loves to help teams build discipline around their customer centricity and challenging their focus to be always about the human.
🇦🇺 AUSTRALIA • Partner | Organisational Transformation | Innovation and Strategic Design
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Andrew is the driven and inspiring co-founder of Neu21.
At eight years old, he took apart a remote-control car to “make it better” and by the age of 12 he was pimping up old BMX’s and selling them to his neighbours. This curiosity and drive to reinvent things has carried through to his adult life, with a career in design and entrepreneurship.
Learn more about Andrew →
🇦🇺 AUSTRALIA • Partner | People Experience | Leadership | Communications
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Before co-founding Neu21, Sian spent close to 20 years working in Australia and the UK with some of the world’s leading theatre companies, in diverse roles from marketing to talent acquisition to general management.
Learn more about Sian →
🇦🇺 AUSTRALIA • Organisational Transformation | Change Leadership | Ways of working
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Katya is a consultant at Neu21.
Katya has over 20 years of experience leading a diverse portfolio of cross-functional domains and programs of work at one of Australia's largest and most iconic brands, Qantas Airways. She has a unique ability to meaningfully connect and drive change at all organisational levels.
Learn more about Katya →
🇦🇺 AUSTRALIA • Partner | Organisational Transformation | Ways of Working
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Eduardo is the co-founder and Director of Neu21, a fast-growing organisational design consultancy with Headquarters in Melbourne (Australia) and born with the sole purpose of making work better for a new world.
🇦🇺 AUSTRALIA • Change | Innovation | Strategic Design
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Tamara helps organisations streamline operations while keeping teams engaged in the change journey. With expertise in business analysis, project management, Lean Six Sigma, and the Toyota Production System, she has a toolkit designed to drive efficiency and impact.
But what makes the difference? Tamara puts people at the centre of every solution, ensuring they feel heard, involved, and empowered to make lasting improvements.
Learn more about Tamara →
🇦🇺 AUSTRALIA • Product Innovation | Value Stream Management | Engineering Effectiveness
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Marcio brings deep expertise in Kanban, Lean Management, and Flow Efficiency to help organisations streamline workflows, optimise product lifecycles, and drive continuous improvement. With a background in software engineering and management consulting, he has helped teams worldwide improve portfolio and product management, delivery processes, and overall efficiency.
Learn more about Marcio →
🇦🇺 AUSTRALIA • Partner | People Experience | Ways of Working | Design Thinking
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With expertise in Psychology and Human Resources, and experience spanning corporate and start-up environments, Martine helps organisations build thriving, engaged teams. She specialises in People & Culture, employee engagement, coaching, and training—ensuring businesses create workplaces where people perform at their best.
From operational teams to senior leadership, Martine drives meaningful change by challenging the status quo and solving complex people challenges with fresh, strategic thinking.
Learn more about Martine →
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