Revving up NRMA Leaders for the Future of Mobility

NRMA Leadership

An 8-month leadership program focused on equipping senior leaders with essential skills such as Adaptive Change, Design Thinking, and Whole-Human Leadership. The outcomes were outstanding, with participants gaining advanced leadership skills and experiencing significant personal growth.

LEADERSHIP • DESIGN THINKING • SYSTEMS THINKING • ORGANISATIONAL AGILITY

THE OPPORTUNITY

The NRMA knew that to stay ahead of the game in the ever-changing landscape of motoring and mobility, they needed their leaders to be able to pivot and drive valuable change. Enter Neu21! We built a leadership experience that was light on theory and heavy on energy and pragmatism. We challenged senior leaders to elevate their thinking and equipped them with the tools to actively drive and support change at the NRMA.

OUR APPROACH

We designed an 8-month program called "Lead for the Future" designed to build adaptive, future-minded leaders. Our diverse team of subject matter experts uplifted capability through keynotes and workshops on Adaptive Change, Whole-Human Leadership, Design Thinking, Systems Thinking, Becoming a Futures Leader, Organizational Agility and more. We also led accountability circles where participants could connect, think, and challenge themselves more deeply, and share their leadership experiences.

The Results —

The participants gained new high-level skills like how to nudge an organisational system and map the complexity of challenges.

Systems Thinking

They learned how to lead people through complex change and build a team culture of innovation

Leading Change

Agile Ways of Working

They practised skills like agile ways of working, coaching, developing and prototyping ideas and storytelling for influence

Leaders reported feeling more confident, more self-aware, better at communicating and engaging with their teams, and having better relationships with their colleagues.

Individual Growth

“The Lead for the Future program with Neu21 is refreshingly good! For me, it transformed my perspective in what it means to be a leader… The Neu21 facilitators are amazing, and brought abundant energy, positivity, and knowledge to our group. The tools and frameworks are immensely practical, and I use them on a regular basis to build upon my leadership journey.”

Ken Collins
Senior Manager, Proposition

“The Lead for the Future program facilitated by Neu21 has shifted my leadership, systems thinking and strategic thinking to the next level. The entire program provided me with reflection, insight and a stretch on my development. My senior cohort has grown closer, as a result we became aware of our own and each-others’ opportunities and strengths as a team which built trust and support for each other. This was the best workplace program I have attended in my career. Thank you Neu21 team.”

Nicole Dollin
General Manager, Customer Contact and Distribution.

“—better than Netflix!”

Matt Burke
Senior Manager, Partnerships

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