Navigate Conflict with
Brave Conversations
Difficult Conversations don’t have to be daunting.
April 30 2025, 10am-12pm AEST
Online Workshop | Zoom Video Calling
Scroll for details ↓
How to have crucial conversations with clarity, confidence and care.
Navigating tough conversations at work does not have to be intimidating. Whether it is providing feedback, addressing conflict, or having open and honest discussions, the ability to communicate with confidence is a game-changer. This workshop equips you with the skills to approach challenging conversations head-on without fear, hesitation, or avoidant.
Many professionals struggle with difficult conversations, whether it is addressing performance issues, giving constructive feedback, or advocating for themselves. When handled well, these conversations do not just strengthen relationships, they drive real progress. The ability to communicate openly and honestly is at the heart of high-performing teams, healthy workplace cultures, and organisations that get things done.
When people feel safe to speak up, challenge ideas, and address issues early, teams work better together, make faster decisions, and focus their energy on the work that truly matters. This workshop is designed to help you build that capability in a practical and supportive environment.
What to expect —
This is not a theoretical workshop. It is a hands-on interactive experience where you will actively develop your confidence and skills through practice, coaching, and real-world application.
Authenticity at work
Explore how bringing authenticity into your conversations builds trust, strengthens relationships, and encourages open dialogue. Learn how to navigate discomfort and use vulnerability as a tool for deeper, more productive discussions.
Radical Candour
Master the art of balancing honesty with care. Understand how to challenge directly while showing empathy, ensuring that feedback is both clear and constructive. Develop the confidence to address difficult topics while maintaining respect and strengthening professional relationships.
By the end of this workshop, you will:
Build the confidence to handle tough conversations with clarity and impact
Master the art of delivering feedback that strengthens relationships and fuels development
Learn to receive feedback with an open mind and use it for continuous improvement
Apply new skills in a safe space with expert coaching and personalised guidance
You will leave with a practical toolkit that supports you to implement what you have learned
Leaning into Feedback
Learn proven techniques to deliver feedback that encourages growth and accountability without creating defensiveness. Develop strategies to receive feedback with an open mind, turning even the most challenging conversations into opportunities for learning and self-improvement.
Grab the Guide…
Can’t wait until the workshop. Download the our free guide to navigating conflict with brave conversations to get a head start.
By entering your email you will be added to the Neu21 mailing list.
Why book into this masterclass?
Award-Winning Excellence
This program won the Platinum Prize—the highest honour—at the 2024 LearnX Awards for Outstanding Leadership Programs.
Exclusive Opportunity
Usually reserved for corporate teams like NRMA, Wesfarmers, and CustomFleet, this is a rare chance to experience it as an individual.
Proven Impact
What good would a Masterclass be without actual proven impact?
Increased self-belief and confidence in their leadership.
Achieving promotions and career milestones thanks to the tools and skills gained.
Finding the courage to tackle difficult conversations they once avoided.
Describing the program as nothing short of “life-changing.”
What does it cost?
$350 + GST
Includes all materials needed for the workshops.
Need more convincing?
The ability to navigate difficult conversations is not just a leadership skill, it is a business advantage. Organisations that create a culture of open and honest communication see stronger collaboration, faster decision-making, and higher engagement. When teams feel empowered to address issues directly rather than avoid them, they build trust, take greater ownership, and focus their energy on what truly drives results.
Workplaces that encourage constructive conversations experience lower turnover, more effective leadership, and a culture of learning and accountability. By developing these skills, professionals at all levels can contribute to a workplace where challenges are addressed early, feedback is used for growth, and meaningful work moves forward without unnecessary roadblocks.